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We are sorry to hear that you haven't received your package yet! First, we highly recommend checking the shipping confirmation email we sent you, which contains your unique tracking number and a direct tracking link. You can use this to view the real-time status of your shipment.

MOQ (minimum order quantity) will be different for different products, normally 500-1000 pieces. The unit price will be different on the basis of the order quantity

Normally, delivery by courier if small order , if big order we arrange delivery by air or sea.

Samples available?

Yes, stock sample free for you, but the freight shall be paid by you if you need the samples delivery to you. 

Yes, these services are our main service for our customers. We also have our own professional design team for any help. We make all kinds of custom Key ornaments and phone for you. You can use your own packaging and trade marks.

The lead time for production is 20-30 days normally according to the order quantity and seasons.